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Industry solution

Turn DMs into orders, automatically.

Pre-sales, post-sales, returns — handled across IG, WhatsApp, and email without context loss.

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Workspace overview SA CHANNELS IN ONE CONVERSATION 6 ↓ In e-commerce CSAT THIS WEEK 96% 312 responses Conversations · 7 days +24% M T W T F S S CHANNEL MIX WhatsApp 42% Email 28% Instagram 18% SMS 12%

6

Channels in one conversation

At cost

SMS, WhatsApp & email usage

Your customer asks about sizing on Instagram, completes the order on the site, then DMs you about delivery on WhatsApp. HashOffice stitches those threads into one, so your team replies once and the customer feels heard.
Built on

The tools e-commerce teams reach for first.

Unified Inbox

Email, WhatsApp, social DMs, and SMS in one feed — with AI that drafts your replies.

Automations

Trigger workflows from any signal — a reply, a tag, a deal moving stages.

Ready to bring it together for your e-commerce?

Spin up your workspace in minutes.

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