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Unified Inbox

One inbox for every conversation.

Stop tab-hopping between Gmail, WhatsApp, Instagram, and SMS. HashOffice stitches them into a single feed your team can actually keep up with.

Unified Inbox All · 12 WhatsApp Email IG M Maya Chen 2m Order #4821 — when does it ship? 3 D Diego Alvarez 14m Quote Q-2891 looks good — signing today. P Priya Sharma 1h Loved the new collection! Quick Q on sizing… AI Suggested reply "Shipping today — tracking goes out by 6pm." Send
Capabilities

Everything you'll use, every day.

Every channel, one place

Email, WhatsApp, IG, FB, SMS, live chat — wired in minutes.

AI-drafted replies

Suggested responses your team can ship in two clicks.

Smart routing

Send the right conversation to the right person, automatically.

How it works

Get going with Unified Inbox in three steps.

  1. 1

    Connect channels

    Plug in your accounts in under five minutes.

  2. 2

    Set routing rules

    Decide who handles what, on what schedule.

  3. 3

    Reply faster

    Watch response times drop in real time.

Built for the way your team works

Tailored for every team.

Reach prospects before competitors do.

Inbound DMs and emails arrive in one queue, scored by intent so reps work the warmest leads first.

Resolve tickets across every channel.

A WhatsApp message and an email about the same order are stitched together so customers never re-explain.

Run client conversations from one cockpit.

Switch between client workspaces without losing context. Bill on resolution speed, not hours spent searching.

Plays well with others

Connect the rest of your stack.

Gmail Gmail
WhatsApp WhatsApp
Instagram Instagram
Facebook Facebook
TikTok TikTok
LinkedIn LinkedIn
Stripe Stripe
Shopify Shopify
HubSpot HubSpot
Zapier Zapier
Slack Slack
Google Analytics Google Analytics

Ready to ship with Unified Inbox?

Spin up your workspace in minutes. Cancel anytime.