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Getting started
Yes. Your card is charged when you subscribe, monthly or once a year. There is no free trial, but your first payment is covered by a 30-day money-back promise: ask within 30 days and we refund it in full.
Most teams are live in under an hour. Connecting channels, importing contacts, and setting routing rules is guided step-by-step.
Yes. You can cancel from the billing screen at any time. Your workspace stays accessible until the end of your billing period.
Starter comes with email support and Growth adds priority support. Scale adds white-glove onboarding, a named point of contact with same-business-day replies, and a quarterly strategy call.
Each workspace is isolated and all traffic is encrypted in transit. Access is limited to the people who need it to support your account. We are happy to answer specific security questions in writing — just ask.
Pricing & billing
Change plan any time from Account > Billing. The new plan starts right away, and the price difference for the rest of your billing period is added to, or credited on, your next invoice. Switching between monthly and yearly starts a new billing period and is charged right away.
Yes — registered non-profits receive 40% off any plan. Email us with your registration number to apply.
Annual billing is available on the toggle above. We can also issue an invoice on request for finance teams.
Still stuck?
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Our team replies within one business day. Faster if you're already a customer.